Frequently Asked Questions

Safety is our core promise. All top-ups use overseas corporate credit cards or official gift cards — the funding chain is 100% legitimate and traceable. Unlike services using virtual card BINs (already flagged as high-risk by AI companies), we eliminate ban risks at the payment source. Our operational data shows 99.7%+ account safety rate.

Most standard plans (ChatGPT Plus, Claude Pro card keys) are auto-processed and delivered within 1 minute. A few custom account setups require manual handling and are delivered within 5 minutes. Contact support if it takes longer than expected.

We currently accept WeChat Pay and Alipay at real-time exchange rates with no hidden fees. No foreign currency accounts, crypto, or overseas bank cards needed — just scan and pay.

Payment failures are extremely rare (<0.3%). If it happens, the system auto-initiates a refund — Alipay/WeChat usually process it within 1-3 business days. You can also contact support for expedited handling.

If you followed our anti-ban guidelines and still get banned (not due to policy violations), we offer pro-rata compensation based on remaining subscription days. Contact support with a ban screenshot and we'll process it once verified.

Virtual cards are batch-generated by third-party issuers. Their BIN ranges are already flagged as high-risk by OpenAI, Anthropic, and others, triggering mass bans. We use compliant overseas corporate credit cards — each transaction is independent with no risk association. It costs more, but you get long-term account stability.

That's exactly what we solve. You pay us via WeChat or Alipay in RMB, and we complete the payment using our overseas corporate cards. You don't need any foreign payment methods.

After receiving your card key, enter it on the official AI platform website to activate your subscription. Our step-by-step visual tutorials cover everything from registration to advanced usage. You will need a suitable network environment to access overseas AI services.